Covid-19 update | 22 Apr 20



FIRSTYLE HOMES INFORMATION REGARDING COVID-19


The coronavirus outbreak (COVID-19) is evolving daily, both globally and within Australia. We are actively monitoring this situation and implementing policies and procedures to ensure that we can keep operating during these unprecedented times. Our priority is to protect our people while remaining open for business so that we can service and support our customers during these times. Our business and staff are currently operating at full capacity and within the prescribed Government Guidelines to ensure that these unprecedented disruptions have minimum impact on our customers. We understand that the COVID-19 situation may create uncertainty or prompt valid questions regarding timeframes, suppliers or pricing. We want our customers to know that we are here to support and work with you through these times.

TENDER PERIOD 
Should your pre-construction process be delayed due to a Government Directed Shutdown which involves the closure of our head office and display homes, Firstyle Homes will extend your tender period for the duration of the shutdown at NO CHARGE. We are here to help!! If you have any other concerns regarding your tender or wish to discuss any specifics about your build, please feel free to contact your sales consultant. 

CONSTRUCTION PERIOD
 
Should your construction process be delayed due to a Government Directed Shutdown which involves the closure of our head office and construction sites. Your building contract will remain FIXED PRICE. If your build is paused due to a shutdown we will do all we can to expediate the construction process once the shutdown period is over. 

SUPPLIER & MATERIAL AVAILABILITY 
Firstyle Homes have been building homes for over 24 years, over this time we have developed strong relationships with our trades and suppliers, and they have assured us that stocks and materials are available. Further to this, we are fortunate to be working with Australian companies with the majority of their manufacturing operations in Australia. Our bricks, concrete, windows, timber frames, plasterboard, roof tiles, doors (to name a few) are all manufactured locally.
 
OPERATION IN CASE OF SHUTDOWN 
If the Government enforces a shutdown which restricts our Firstyle Head Office from operating, we have implemented systems which will enable our staff and key personnel to work remotely during this period, ensuring minimal disruption to our customers. 

WHEN THIS ALL ENDS, AND IT WILL….

Every game will sell out, every restaurant will have a 2-hour wait, every kid will be glad to be in school, everyone will love their job, business and investment will bounce back, and we will all embrace and shake hands. That’s going to be a pretty good day. Hang in there, we are all in this together.